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Gary Taylor

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Thoughts about crisis comms

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View across Leeds Station

Railway woes

23 February 2025761 words
Filed in Filed inCommunications
Themes: crisis comms, grumpiness, technology, transport

I had the misfortune to be caught up in disruption on the East Coast Main Line. As ever, there are communications to be learned.

Photo: team line-up at the FA Women's Cup Final 2008

Rubbernecking

17 June 2021391 words
Filed in Filed inCommunications
Themes: crisis comms, sport

How do you know when you’ve seen enough?

Photo: team line-up at the FA Women's Cup Final 2008

A Super League announcement of two halves

22 April 2021852 words
Filed in Filed inCommunications
Themes: crisis comms, sport

Cries of “Foul!”; VAR jokes about this being a clear and obvious error. It’s all been kicking off this week.

Interview crisis comms pop quiz

8 October 2020817 words
Filed in Filed inCommunications
Themes: crisis comms, work

It’s 4pm on a Friday, and the phone goes… what do you do?

Mixed messages

23 September 2020570 words
Filed in Filed inCommunications
Themes: crisis comms, health

If ever there was a time for clear and simple messaging, this is it. And yet…

Mid-crisis review

16 April 20201,127 words
Filed in Filed inCommunications
Themes: crisis comms, public relations

There’s never a bad time to review your messaging and go back to basics.

Don’t blame the PR

19 November 2019399 words
Filed in Filed inCommunications
Themes: crisis comms, public relations

When is a ‘PR crisis’ not a crisis? When ‘PR’ hasn’t been involved.

The Impossible Client

24 September 2017315 words
Filed in Filed inDiary
Themes: crisis comms, public relations, sport

If you don’t have all the information to hand, you can’t always make the right decision.

Tell your story, your way

31 August 2017569 words
Filed in Filed inCommunications
Themes: crisis comms, public relations

Complex project communications? Think Apollo 13.

Voices of authority

1 June 2017920 words
Filed in Filed inCommunications
Themes: crisis comms

Who do you turn to when a crisis hits?

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