Bright new dawn, or the beginning of the end?
Customer engagement can be an exercise in futility – for both sides.
Actually it will do no such thing, but it’s the lack of thought that counts.
Or, why are IT people so crap at communicating?
Sometimes, things should just work. When it comes to calendaring, they often don’t.
Information is power, which might be why the trains companies don’t like you having it.
You know you didn’t. But it can be difficult to prove.
The thing that affects all men of a certain age and waist size… belts.
How long should the recruitment process last?